I purchased a DeLonghi Pump Espresso Machine Model # EC702 last fall. It came with a full 1 year warranty and is 3 months old.
It leaks water like a sieve from the boiler outlet into the coffee filter lever holder where the coffee sits. It drips and drips when the steam is off. After finishing making the espresso, the unit continues to drip indefinitely until it is totally switched off. I've contacted the company for warranty service but DeLonghi has refused to honor the warranty due to the store I purchased it from.
DO NOT BUY ANYTHING FROM DELONGHI!
They are a rip-off!
This reviewer shared experience about warranty issue and wants this business to have the product delivered as the author lost $135. The author is overall dissatisfied with Delonghi and uploaded a picture. The most disappointing about delonghi ec702 pump expresso machine from Delonghi was warranty and customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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