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This is the worst service I ever ran across. I bought an expresso maker less than 10 month ago and it broke twice and they want me to mail the cord in and pay out of my own pocket....why? other than the inconveniences for not have a coffee maker for 3 weeks the first...
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1.6
Upper Saddle River, New Jersey
I didn't like
  • Poor
  • Dreadful customer experience
#1070199
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Warning! Do not purchase De'Longhi products. Customer service is sub-standard at best. Purchased a portable a.c. unit that didn't last a year - sent it in to be repaired (at my expense) and received back a sticky, scratched, and vibrating unit; but it cooled. Received...
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2.0
Upper Saddle River, New Jersey
#1058235
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Just got off the customer service line because the tower heater I bought last week is missing the screws for the base and the unit can't function without the base. Inside the packaging it expressly says to call DeLonghi--not the retailer where the unit was purchased....
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1.0
Upper Saddle River, New Jersey
#1035265
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Microwave Review

Delonghi
#936549
My microwave caught firer inside case
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Delonghi Ec220cd Espresso Machine Review

Delonghi
#914889
1.9
Details
Owned our machine leas than 18 months and it lost preasure. Customer service emailed me expecting me to troubleshoot it. AFTER I explained that i clean it every 2 weeks and use only bottled water. Horrible.
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Customer service
Diversity of Products or Services
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Value for money
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Delonghi Magnifica Coffee Machine Review

Delonghi
#716103
Terrible design, central system that drives compressor all rests on the plastic pivit no bushing or shiming . Plastic is now worn and machine does not grind coffee or produce a cappo. Cheap and nasty considering the asking price of $4000. *** *** and *** the Hyundai of coffee machines
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DeLonghi EC155 Review

Delonghi
#618033
I bought a DeLonghi c 155 cappuccino and expresso machine highly rated in Which magazine for the quality of its espresso and cappuccinos. I've had it three days and have found it impossible to get anything resembling coffee out of it. The instructions are poor and the machine does not do what it's supposed to, it's rubbish and I'm returning it tomorrow. Good riddance!
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What can I say that hasn't already been said about our ceramic tower heater.. Ours is only a little over a year old and while it would definitely heat up a room if it would simply stay on, it has problems.. - It shuts off constantly and sometimes won't come back on at...
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Anonymous
Anonymous

I have the same issue with my heater, totally agree with your review.

#981442
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New bk one with electron push button straight down the side of it. It will not heat hardly. On 900 watts and set on 75 , small bedroom would not heat it up, thermostat not worth a ***, kept kicking on and off when it need to stay on longer, the small radiator fins made...
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Randleman, North Carolina
#942164
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This company and their products suck. Its now 0915 Tuesday October 04,2016 and there customer service center is still closed the recording states " where here to help you M-F 0900 to 1700". I have been referred to get some warranty work done from a third party service...
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1.0
I didn't like
  • No response
#930654
Reply to reviews
I'm the same guy who posted originally - the saga continues! The unit was sent apparently with 2 shipping labels. One label to me and one to the company meant to receive the defective one I had. Well, of course my replacement unit was shipped to New York to the...
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1.0
I didn't like
  • Beyond belief
#915307
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I ORDERED A COFFEE MAKER THAT CAME WITH A STIFF HATCH AND ONE WEEK LATER STOPPED WORKING ENTIRELY. BRITTANY OF CUSTOMER SERVICE INSISTED I HAD TO BE IN FRONT OF MY COFFEE MAKER TO "ASSIST YOU WITH WHAT IS WRONG." THE MACHINE DOESN'T WORK IS WHAT IS WRONG! I DON'T...
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I liked
  • When it worked
I didn't like
  • Customer servive product
  • Lies and broken promises to date
#909955
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Delonghi - Portable AC - never buy from these people again!
Delonghi - Portable AC - never buy from these people again!
Bought new Portable AC June 2016 - within 30 days, yes 30 days, the impella fan came loose and wobbled hitting the side walls like a machine gun. No AC option. Unit was unboxed and stayed unmoved in same room. Numerous calls and all I ever got was lies and broken...
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Anonymous
Max

Follow up to prior post of 8/8/16: Ok so they called me on the Monday at 4:55pm and said they would FedEx a new unit out. Hold on! Too good to be true? Oh yeah! It's 8/30.1...

1.0
I didn't like
  • Lies and broken promises to date
#896534
Reply to reviews
Purchased a Delonghi DD50P dehumidifier through New Egg May 24, 2012. By June 2013 it was no longer removing humidity. I contacted CS and was told it needed to be sent in for repair. I sent it in only to find that the repair center that they directed me to did not...
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#893039
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